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Carbone, Lewis P.
Overview
Works:
1 works in 1 publications in 1 languages
Titles
顧客經驗管理 /
by: 卡彭 ((Carbone, Lewis P.)); 許梅芳; Carbone, Lewis P.
(Language materials, printed)
Clued in : = how to keep customers coming back again and again /
by: Carbone, Lewis P.
(Language materials, printed)
Subjects
顧客關係管理
Consumer behavior- Psychological aspects.
Organizational effectiveness- Management.
Customer services- Evaluation.
Customer services- Quality control.
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