Bitner, Mary Jo.
概要
| 作品: | 14 作品在 0 項出版品 0 種語言 | |
|---|---|---|
書目資訊
Services marketing : = integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Gremler, Dwayne D.; Zeithaml, Valarie A.
(書目-語言資料,印刷品)
Services marketing : = integrating customer focus across the firm /
by:
Bitner, Mary Jo.; Zeithaml, Valarie A.
(書目-語言資料,印刷品)