Kerpchar, Joyce.

Leveraging lean in outpatient clinics = creating a cost effective, standardized, high quality, patient-focused operation / by: Protzman, Charles.; Mayzell, George.; Kerpchar, Joyce. (Electronic resources)

Assess and analyze = discovering the waste consuming your profits / by: Kerpchar, Joyce.; Whiton, Fred.; Protzman, Charles. (Electronic resources)